When you keep putting air in your tires but never take the time to find out why you have to keep doing it, that’s a problem that should be addressed. The same goes for your company. If you are having issues in your company and never take the time to find out why the issues are occurring, you will never get past the problem to find a solution. The EOS system teaches your leadership team to dig deeper, find the root of the problem and fix it instead of adopting a temporary fix.
Why Temporary Relief is Just Temporary
If you only address the symptoms of the problem, they will keep coming back. For instance, if customers keep complaining about poor customer service and you have a high turnover rate, chances are there is a problem in management. Making sure your team knows what the vision of the company is and holding management accountable to counteract the problem is key.
How to Get to The Root Issue
Once you have decided to get your management team together to figure out the root of the problem, there are a series of steps you must go through in order to make your efforts effective:
Identify the main causes of the problem before you start discussing it.
This is key in your management meetings. Every problem must be brought up and addressed without remorse. The goal is to solve the issue.
Each person must have a chance to express their issues.
You must have each person say how they feel in one sentence and be completely honest, even if it hurts. When individuals have an opportunity to be open without fear of retaliation, this opens the door to understanding.
Each person must be willing to be vulnerable about their mistakes.
This helps build trust and propels the team to become closer and hold each other accountable. There is no “I” in team. Leadership must be able to work together, understand each other, and be willing to get the job done.
All of these elements must be in place for your leadership team to work together. This helps address issues and find resolutions that work. A weak leadership team slows down productivity and creates inefficiency at all levels of the organization. Knowing how to correct these issues will enhance your infrastructure and eventually improve the bottom line.
If you have taken steps to find solutions and you are still struggling with your leadership team, it may be time to reach out to a professional consultant. Schedule a free 90-minute consultation with EOS Implementer and Denver Business Coach Chris Hallberg today!